Service Commitments

We take our service commitments very seriously. Sprung tensioned membrane structures will outperform and outlast other building alternatives. We will also outdo ourselves when it comes to service excellence—because you deserve a faster and better way to build.

No Distributors Means You Get a Personalized Service

  • When you work with Sprung, you are working with us and not a distributor.
  • Unlike online distributors, we want to deliver a personalized service experience that includes building personal relationships with our customers.

We Don’t Just Build Solutions—We Build Long Term Relationships

  • Our Sales Managers are located in 11 different offices around the world. Sprung has three manufacturing and distribution facilities worldwide.
  • Ideally, Sales Managers will be able to meet with you in person to give you a tour a Sprung fabric structure in your area.
  • We want you to see our product in use and hear directly from our customers. The more we learn about your needs, the better we can recommend the building solution that’s right for you.

We’ll Be There When You Need Us

  • Customer care will continue throughout the order, design and manufacturing process.
  • We will assist you with obtaining building permits, including stamped engineered drawings.
  • We’ll link you to our alliance contractors for any required construction help.
  • A Sprung technical consultant is on site throughout the assembly process to monitor every project, ensuring our top quality standards are never compromised.

Your Satisfaction Is Our Devotion

  • From initial inquiry to post-sale support, Sprung is dedicated to helping you achieve a faster and better building solution.
  • Through our extensive network of structural engineers and strategic alliances, we are dedicated to providing additional guidance, from permitting to lock up, at every step of the way.

Contact us, we can’t wait to help you discover a faster and better way to build!

Core Values
Corporate Social Responsibility
Environmental Stewardship
Sprung Careers